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Arrival and departure
Check-in at the reception of the Grund resort /the hotel building in front of the apartments/: from 17:00 Check-out at the reception of the Grund resort: till 9:00 Reception hours: nonstop In case of enquiries please call Tel.+420 604 273 293
Every apartment includes a parking space /free/ in front of the house. It is also possible to use other parking spaces on the adjacent road.
Skis or bicycles can be stored in the storage room shared by both units.
Breakfast can be ordered 24 hours in advance at the reception. The price of the breakfast package is 370 CZK/2 persons. The package is delivered from the hotel at 8 am to your apartment. The breakfast buffet in the Grund restaurant approx. 100 m from the hotel for 240 CZK/person.
allowed in some apartments for a surcharge of 300 CZK. Reception must be informed
Rental and usage of equipment
It is possible to rent an electric grill for 150 CZK. Charcoal grills are not permitted for safety reasons.
In case of a no refund booking, where the guest pays in full immediately after booking, the cancellation fee is 100%.In case of a flexible booking it is possible to cancel by 5 pm 3 days before scheduled arrival.In case of cancellation less than 3 days in advance the cancellation fee is equal to the price of the first night.
FOR BOOKINGS DURING 20.12.20xx- 2.1.20xx special conditions apply, specifically the requirement of payment of a deposit invoice of a minimum of 50% of the full price of the stay. The deposit is non-refundable. If the deposit invoice is not paid in advance, the provider reserves the right to cancel the booking. Conditions & cancellation terms
1. Prices and services. Accommodation prices stated on the website and marketing material are not binding. Actual prices are listed in the accommodation confirmation (hereinafter "voucher"). The range of services provided are listed in the voucher. The accommodation provider reserves the right to alter conditions in cases outside of the providers control (ie. force majeure)
2. Cancellation of stay by customer. The customer has the right to cancel the order 3 days before scheduled arrival. The cancellation must be in writing via registered email to firstname.lastname@example.org. Time and date is defined by the dispatch of the email. Large groups can be invoiced separately. The accommodation provider will not charge aforementioned fees in these cases: death in family, hospitalization of customer or family member, serious illness, official summons, natural disaster. Aforementioned cases must be reported to the provider within 3 days.
3. These conditions are applicable to all accommodation orders and vouchers.