GDPR
INFORMATION ON THE PROTECTION OF PERSONAL DATA AND THE HANDLING OF THEM
Consent to the Processing of Personal Data for Marketing Purposes
By submitting the order, you consent to the processing of personal data and the receipt of marketing materials. You can revoke this consent at any time.
Cookies Policy
Cookies are small amounts of data that our servers send to your computer, allowing for better use of our servers and customizing their content to your needs.
Cookies are used by almost every website in the world. Cookies increase the user-friendliness of a repeatedly visited website, and are therefore useful to you. If you use the same computer and the same internet browser to visit our website, cookies help your computer remember the visited pages and your page settings.
Through our website, cookies of advertising system operators that are operated on our pages may also be stored on your computer. As part of remarketing, our company also uses Google systems. We use remarketing data exclusively for visitor segmentation in order to deliver more relevant advertising messages. Segments are created based on several general visitor behavior patterns.
Standard web browsers (Safari, Internet Explorer, Firefox, Google Chrome, etc.) support cookie management. Within the browser settings, you can manually delete, block, or completely disable individual cookies; they can also be blocked or allowed only for individual websites. For more detailed information, please use your browser’s help function. If your browser has cookies enabled, we will assume that you consent to the use of standard cookies by our servers.
We do not use cookies for purposes other than purely technical ones, we do not combine data obtained through them with any other data, and we work with cookies in a way that does not allow for the identification of specific individuals.
There are temporary cookies and persistent cookies. Temporary cookies are stored on your computer only until the browser is closed. Temporary cookies allow for the retention of information when moving from one web page to another and eliminate the need to repeatedly enter certain data. Persistent cookies help identify your computer if you visit our website again, but they do not allow for your personal identification in any way. Persistent cookies allow for the customization of our pages to your interests, but we cannot identify you personally in any way, and the relevant data is stored completely anonymously and is not combined with any other data.
This Website Uses Google Analytics
This website uses the Google Analytics service provided by Google, Inc. (hereinafter referred to as ‘Google’). The Google Analytics service uses cookies. Information about the use of the website along with the content of the cookie file will be transmitted by Google and stored on servers in the United States. Google will use this information for the purpose of evaluating the use of the website and creating activity reports for its operators, and for providing other services related to website activities and internet usage in general. Google may also provide this information to third parties if required to do so by law or if such third parties process this information for Google.
The Google Analytics service is extended by related advertising functions provided by Google, namely: Google Display Network Impression Reporting, remarketing (displaying ads in the display network based on viewed products), and Google Analytics Demographics and Interest Reporting (reporting of anonymous demographic data).
How to Disable Google Analytics Tracking
If you do not want to provide anonymous data about your website usage to Google Analytics, you can use the plugin provided by Google. Once installed in your browser and activated, data will no longer be sent.
More information about data processing and usage can be found in Google’s terms of service.
Personal Data Protection Principles – Controller, Data Subject, Processor
The personal data controller is the company (hotel, pension, accommodation facility) utilizing this reservation service and handling the data of reserving customers.
The personal data processor is Previo s.r.o., which processes reservations through the Booking Engine application and provides the data to the Controller.
The data subject is a natural person who has provided their personal data to the controller based on a lease agreement, purchase agreement, service agreement, or other agreement concluded with the controller, or based on consent to the processing of personal data within the scope of subscribing to newsletters sent by the controller. A data subject can also be a natural person whose personal data the controller obtained from other legal sources.
Scope of Personal Data Processing
The controller processes personal data to the extent provided by the data subjects or to the extent obtained by the controller from other legal sources. These include: first name, surname, date of birth, residence, place of business, identification number, payment card number, tax identification number, e-mail, telephone, signature.
Purpose of Personal Data Processing
The controller processes the personal data of data subjects for the purpose of fulfilling the contract concluded between the data subject and the controller, either via electronic means of distance communication or in writing, fulfilling legal obligations, and for the purpose of direct marketing (i.e., offering products and services of the controller), including sending commercial communications within the meaning of Act No. 480/2004 Coll., on certain information society services. The controller sends commercial communications only if the data subject has subscribed to newsletters or if the controller obtained electronic contact details of the data subject in connection with the sale of its products or services. The data subject has the option to unsubscribe from newsletters easily and free of charge.
Assessment of the Necessity of Processing
The controller ensures the protection of data subjects’ privacy and therefore processes only personal data that is strictly necessary for the specified purposes of processing.
Legal Basis for Personal Data Processing
The legal basis for processing carried out for the purpose of direct marketing is the data subjects’ consent to the processing of personal data (subscribing to newsletters) or the legitimate interest of the controller (obtaining an electronic contact in connection with the sale of a product or service of the controller pursuant to Act No. 480/2004 Coll.).
In other cases, the legal basis for processing is the fulfillment of a contract, the protection of the controller’s legitimate interests (protection of property, enforcement of contractual rights in court proceedings, etc.), and the fulfillment of a legal obligation.
Period of Personal Data Processing
In the case of personal data processed for the purpose of fulfilling a contract, the controller processes personal data for the duration of the contractual relationship and subsequently for a period of another 10 years, taking into account the limitation period for damages or harm. In the case of processing for the purpose of fulfilling a legal obligation, the controller processes personal data for the period stipulated by legal regulations. In the case of personal data processed based on the consent of the data subject, the controller processes personal data for a period of 10 years, unless the consent to the processing of personal data is revoked before then. This does not affect the controller’s obligation to process personal data for the period stipulated by or in accordance with relevant legal regulations.
Revocation of Consent to the Processing of Personal Data
If the data subject has granted consent to the processing of personal data to the controller, they can revoke their voluntarily granted consent to the processing of personal data at any time free of charge. The revocation of consent does not affect the lawfulness of processing based on consent given before its revocation. The revocation of consent also does not affect the processing of personal data that the controller processes on a legal basis other than consent (i.e., in particular, if the processing is necessary for the fulfillment of a contract, a legal obligation, or for other reasons stated in applicable legal regulations).
Access to Personal Data
The controller, and potentially also third parties – recipients who provide appropriate guarantees and whose processing meets the requirements under applicable legal regulations and ensures the appropriate protection of the data subjects’ rights, have access to the personal data of the data subjects.

